To help us better solve the issue, please contact our customer service via along with screenshots of the issue that you are experiencing. What should I do if I am experiencing issue of lag or account migration? Linked accounts can be checked by hitting OPTIONS in the lobby. Your account has been migrated with all progress and purchases!

Step 6: Sign in with the account to migrate the in-game data. Supported methods are Google, Facebook, Twitter, and Apple (for iOS users only). Step 5: Select the account to migrate in-game data to. Step 4: Check that in-game name is correct and hit Confirm to continue migrating. Step 3: Sign in with the previous account (Taking Google as an example) Step 2: Select the login method of your existing account and sign in. Step 1: Select MIGRATE after entering the game. Once you have migrated your account to NetEase Games’ version, you cannot transfer back. Please note that account migration is one-time only. Please use the following instructions to transfer all your progress and purchases. Once you have downloaded the new version published by NetEase Games in the Philippines, you will be prompted to migrate your account from the version by Behaviour Interactive.

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